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Crisis Counselor/Advocate Hotline Independent Contractor

Contracted Hours

 

Role and Responsibilities:

This position reports directly to the Client Information/Grant Management and Special Initiatives Supervisor and will be responsible for responding to victims of sexual violence and other crimes in Montgomery County, Pennsylvania during assigned hotline shifts. The assigned hotline shifts are scheduled outside the agency’s normal business hours, weekends, and holidays. Response to the hotline includes but is not limited to, in-person hospital and police court accompaniments for victims of crime. This position requires flexible availability during assigned hotline shifts and the capacity to work remotely.

Duties include:

  • Provide direct services via a crisis hotline to crime victims in Montgomery County

  • Provide crisis intervention, supportive crisis counseling, information, and appropriate referrals to connect individuals with relevant services who have been affected by violent crimes in our community

  • Provide in-person hospital accompaniment to emergency medical examinations resulting from rape, upon contact with hospitals serving Montgomery County

  • Execute in-person police interview accompaniment when requested by a police department in Montgomery County.

  • Ability to answer crisis hotline calls promptly or within three rings

  • Ability to accompany a victim at a hospital within one hour of the request

  • Ability to organize and process case notes in a timely manner

  • Ability to provide crisis response and support requested via hotline on assigned weekday hours, assigned weekends, and assigned holidays

  • Must attend agency meetings and case consultation as needed

Preferred Skills:

The following skills will assist in the success of the applicant in the position:

  • Problem-solving

  • Counseling

  • Crisis intervention

  • Time management

Qualifications and Requirements:

Successful completion of VSC 65+ hour Sexual Assault Counselor/ Victim Advocate Training (provided). 

Candidate must reside within the Philadelphia Tri-County area: Chester, Delaware, Montgomery or Philadelphia, Bucks or be able to respond to area hospital within an hour of a request for accompaniment.

Criminal Record, Child Abuse history, and FBI clearance background check required.

Valid driver's license, vehicle and valid automobile insurance are required.  

*Spanish language skills a plus.

EOE

To Apply 

Send a resume and cover letter to Lauren Uhl at lauren-uhl@vscmontcopa.org

Hotline: 888-521-0983

Office: 610-277-0932

Fax: 610-277-6386

Email: vscmontcopa@vscmontcopa.org

325 Swede St., 2nd Floor 

Norristown, PA 19401

EIN: 23-1967228

Our mission is to provide advocacy and counseling for all who have been affected by sexual violence and other crimes against the person and to promote prevention and awareness in the community through education. 

Victim Services Center of Montgomery County, Inc., has a 24-hour hotline number: 1-888-521-0983. If you require an interpreter when calling our hotline, please state your primary/native language and wait momentarily while we connect you with a staff member and an interpreter for further assistance. Thank you.

El Centro de Servicios para las Víctimas del Condado de Montgomery en Pennsylvania cuenta con una línea directa las 24 horas: 1-888-521-0983. Si necesita un intérprete cuando llama a nuestra línea directa, indique su idioma primario/nativo y espere un momento para que un integrante de nuestro equipo y un intérprete se conecten para ofrecer asistencia adicional. Gracias.

خط الاتصال الساخن المتاح على مدار الساعة لمركز خدمات الضحايا في مقاطعة مونتغمري بولاية بنسلفانيا (Victim Services Center of Montgomery County, PA): 1-888-521-0983. إذا كنت بحاجة لمترجم فوري أثناء اتصالك بالخط الساخن، يرجى تحديد لغتك الرئيسية/الأم وانتظر قليلًا إلى أن يتم ربطك بأحد موظفي الطاقم والمترجم الفوري لتقديم المساعدة اللازمة. شكرًا لك

PA Montgomery 카운티의 피해자 서비스 센터에는 24시간 핫라인 번호가 있습니다: 1-888-521-0983. 저희 핫라인에 전화 시 통역사가 필요하신 경우, 본인의 주언어/모국어를 알려주시고 직원과 통역사가 연결될 때까지 기다린 후 추가 도움을 받으세요. 감사합니다.

Круглосуточный номер горячей линии Центра помощи жертвам насилия в Montgomery County, PA: 1-888-521-0983. Если вам нужен переводчик при звонке на нашу горячую линию, укажите свой основной/родной язык и подождите некоторое время, пока сотрудник и переводчик не подключатся для оказания дополнительной помощи. Спасибо.

Victim Services Center of Montgomery County, PA 的 24 小时热线电话是:1-888-521-0983。如果您在拨打我们的热线时需要译员,请说明您的首选语言/母语,并稍等片刻,直到与工作人员和译员接通以获取进一步帮助。谢谢。

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© 2025 by Victim Services Center of Montgomery County, Inc. 

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