Frequently Asked Questions

We are here to help. Please explore the FAQs below. If you would like more information about anything you see here or wish to speak with a crisis counselor immediately, please call our 24-hour hotline at 1-888-521-0983. 

Changes due to COVID-19 concerns 
 

Please call our hotline about changes in services and processes due to the pandemic. Depending on your needs, contact Montgomery County about court services, your local police department, or/and the hospital of your choice about services available during this time.

About Sexual Assault

What are my rights as a victim?


In Pennsylvania, Victim Rights are the rights given to a victim or significant other impacted by a crime. (Visit Your Detailed Rights as a Crime Victim to learn more.)




What can a VSC advocate do for me?


A VSC advocate can provide you with a general understanding of how the criminal justice process works. They are not lawyers but they are specially trained to help you understand legal proceedings before, during and after a case has resolved. Advocates can talk to you about reporting to the police and can accompany you to the police station. They can also provide support and accompany you to criminal court proceedings for events like preliminary hearings, trial, and parole board hearings. Advocates can assist with filing for Victims Compensation for crime-related expenses.




What if I do not want to make a police report?


There are many reasons why someone may choose not to make a police report. Options to consider instead of reporting to police are:

  • Calling our 24-hour hotline at 1-888-521-0983 to safety plan.
  • Filing a civil protection order (several types of orders in Montgomery County include: Protection from Abuse order, Sexual Violence Protection order, and Protection from Intimidation order).
  • Filling out a defiant trespass order.
  • Notifying the Office of Children and Youth by making a Child-Line report (by phone or online, anonymous reporting available).
  • Talking to a trusted adult.




What can I expect when I go to the police?


In most cases you will initially speak with a person at the front desk. Some smaller police deptartments may have a notice on a wall nearby with instructions on who to call to reach an officer. Next, an available officer will likely meet with you in a private room. Officers will ask general questions about the crime such as who, what, and where. This can take about an hour to complete. Officers ask these questions to get information necessary to determine if the investigation should continue. For more information please contact our hotline at 1-888-521-0983.




Do I have to complete a police interview alone?


No, you may call our 24-hour hotline at 1-888-521-0983 to request a VSC advocate to accompany you to any police department in Montgomery County. If you need assistance outside of the county, you may call us and request another local resource.




Which police department do I go to if I wanted to make a report?


Normally, you visit the police department in the same area where the incident happened. (Example: if it happened in City A but you live in City B, you would report to the police department that serves City A). Please call our hotline for more guidance at 1-888-521-0983.




The crime happened in the past, can I still make a police report?


Yes, you can make a police report regardless of how much time has passed.




What happens after a police report is made?


Typically, in Pennsylvania, after the reporting officer/detective has obtained the initial information you provided, the police may further investigate. You may be asked to return to the police for a formal statement which is a more detailed interview with an officer or detective. Police may seek additional interviews with others, request surveillance, or await lab results. After any investigation is completed it is submitted to the District Attorney’s (DA's) office. It is up to the DA’s office to decide if there will be criminal charges filed. If the DA’s office decides to not charge, the case is closed and no criminal charges are filed. For more information please contact our hotline at 1-888-521-0983, as situations may vary.




My criminal case was closed. What are my options?


If the DA’s office decides not to prosecute, you may have options including filing for a restraining order, filing for a no contact order, or consulting a lawyer of your own choosing about possible civil legal claims you may have. If you would like to learn more about any of these options please call our hotline at 888-521-0983.




An arrest has been made. Will someone contact me when they get out?


Yes, however you must visit PA SAVIN website or call them at (866) 972-7284 to register. For those arrested with longer state sentences you may call the Office of Victim Advocate at 1-800-563-6399.




I am worried about my immigration status. Can I make a police report?


Normally, when making a police report, their main priority is public safety and focused on the crime/incident details. You do not have to discuss your immigration or citizenship status with police. For more information please contact our hotline, as situations may vary. Visit the ACLU website for more information about immigration and rights.




What do I do at the police station if English is not my first or preferred language?


You have the right to meaningful language access for free. You may request an interpreter at the police department. Police departments, hospitals, and courts have language line/telephonic interpreter access. VSC also utilizes language access. For more information please contact our hotline at 1-888-521-0983, as situations vary. 如果您需要帮助但不会英语,请致电888-521-0983,我们将回答您的任何问题。 Wenn Sie Hilfe benötigen, aber kein Englisch sprechen, rufen Sie bitte unsere Hotline unter 888-521-0983 an, um alle Ihre Fragen zu beantworten. Se hai bisogno di assistenza ma non parli inglese, chiama il nostro numero verde 888-521-0983 e risponderemo a tutte le tue domande. 도움이 필요하지만 영어로 대화하기 어려운 분은 상담전화 888-521-0983으로 연락 주시면 답변해 드리겠습니다. Если вам нужна помощь, но вы не говорите по-английски, позвоните на нашу горячую линию 888-521-0983, чтобы получить ответы на все вопросы. Якщо вам потрібна допомога, але ви не володієте англійською мовою, зателефонуйте на нашу гарячу лінію за номером 888-521-0983, щоб отримати відповідь на будь-які запитання.




What can I do if I have bills or expenses as a result of the crime I endured?


Victim’s Compensation is a program that offers crime victim’s financial assistance for a variety of expenses as a result of a crime. Some expenses that may qualify are: medical bills, counseling expenses, medication, relocation, loss wages, funeral expenses, stolen cash, or crime scene clean up. VSC advocates can answer any other eligibility questions and assist in completing an application for the program. Please call our hotline to learn more: 1-888-521-0983.




Do I need a lawyer if I am a victim/survivor of a crime?


No, you do not need a lawyer. For criminal matters, an assistant district attorney is appointed to represent the Commonwealth of Pennsylvania. Should a victim of crime want to pursue civil charges, they will need to hire their own attorney. For more information please contact our hotline, as situations may vary.




How do I know if/when I need to go to court?


You will receive a subpoena if you need to attend a court proceeding. If you are uncertain about this, you can request the assistance of a VSC advocate who can also accompany you to those proceedings. For more information please contact our hotline at 1-888-521-0983, as situations may vary.




What is a victim impact statement?


It is a written statement to the judge that you have the right to submit at the time of a sentencing hearing. An impact statement outlines the impact the crime has had on you or your loved one. You also are able to give in-person victim testimony during the sentencing as well. This informs the judge of the emotional, mental, physical, and financial implications the crime has had on you. Victim advocates are available to assist you with your victim impact statement. Please call our hotline at 1-888-521-0983 for more information.




What is restitution?


Restitution is money ordered by the judge that the defendant is to pay back to you for expenses you had as a result of the crime. For example: medical bills, stolen cash or property and/or insurance deductibles. The District Attorney’s Office is responsible for giving you a form about these kinds of expenses before a sentencing hearing in your case. This form must be returned before the sentencing date. It is typically ordered when the defendant is sentenced. Victim advocates are available to assist you in filling out this paperwork. For more information please call our hotline at 1-888-521-0983.





Forensic Rape Exams and Protection Orders

I was recently sexually assaulted. Should I go to the hospital?


While it is always your decision, VSC recommends that you go to the ER/hospital after a sexual assault to assess for and treat any injuries you may have, collect evidence of the crime as well as make sure you receive all the support and information you need to begin your healing process. VSC works with all hospitals in Montgomery County, including Abington, Einstein (Montgomery), Bryn Mawr, Lankenau and Pottstown Hospitals. If you are thinking about going to the hospital but have questions, please call our hotline at 1-888-521-0983 for more information.




What happens when I go to the hospital after a sexual assault?


After you are treated for any injuries, you will typically meet a Forensic Nurse, who is specially trained to work with victims of a sexual assault. They will ask you questions like what medications you may take, your previous medical history and also about the assault. Some of these questions may be difficult or seem invasive but this information is useful for any future investigations and to ensure your health and well being as they work with you. The nurse will then use a rape kit to collect evidence based on what you tell them about the assault. You will also be given information about pregnancy and offer options based on your needs. You have the right to skip any step of the exam that you are uncomfortable with.




Can someone come with me to the hospital?


You have the right to have a sexual assault counselor present during the exam. In Montgomery County, the hospital should contact a VSC advocate to come and offer services and support. If an advocate hasn’t arrived, you can request that the nurse calls one or contact one yourself by calling our hotline at 1-888-521-0983.




Will I be charged for the forensic rape exam?


The forensic rape exam will not cost you anything. The Violence Against Women Act requires states to provide exams free of charge.




The perpetrator is still contacting me. What options do I have?


You can apply for a protection order. A protection order is a document from the court barring the perpetrator from contacting you. There are three types of protection orders available in Pennsylvania. They are a Protection From Abuse order or PFA, a Sexual Violence Protection order or SVP and a Protection From Intimidation or PFI. If you have questions about what protection order is right for you, call our hotline at 1-888-521-0983.




How do I obtain a protection order?


In Montgomery County, Pennsylvania, a crime victim would go to the Montgomery County Courthouse in Norristown, PA, to file for a civil protection order. You will need to go to the Court Administration office located on the second floor. They will give you paperwork to complete and will connect you with the appropriate victim services agency. VSC will be contacted to assist crime victims filing for SVPs and PFIs or you can call our hotline at 1-888-521-0983.





Advocacy

What are my rights as a victim?


In Pennsylvania, Victim Rights are the rights given to a victim or significant other impacted by a crime. (Visit Your Detailed Rights as a Crime Victim to learn more.)




What can a VSC advocate do for me?


A VSC advocate can provide you with a general understanding of how the criminal justice process works. They are not lawyers but they are specially trained to help you understand legal proceedings before, during and after a case has resolved. Advocates can talk to you about reporting to the police and can accompany you to the police station. They can also provide support and accompany you to criminal court proceedings for events like preliminary hearings, trial, and parole board hearings. Advocates can assist with filing for Victims Compensation for crime-related expenses.




What if I do not want to make a police report?


There are many reasons why someone may choose not to make a police report. Options to consider instead of reporting to police are:

  • Calling our 24-hour hotline at 1-888-521-0983 to safety plan.
  • Filing a civil protection order (several types of orders in Montgomery County include: Protection from Abuse order, Sexual Violence Protection order, and Protection from Intimidation order).
  • Filling out a defiant trespass order.
  • Notifying the Office of Children and Youth by making a Child-Line report (by phone or online, anonymous reporting available).
  • Talking to a trusted adult.




What can I expect when I go to the police?


In most cases you will initially speak with a person at the front desk. Some smaller police deptartments may have a notice on a wall nearby with instructions on who to call to reach an officer. Next, an available officer will likely meet with you in a private room. Officers will ask general questions about the crime such as who, what, and where. This can take about an hour to complete. Officers ask these questions to get information necessary to determine if the investigation should continue. For more information please contact our hotline at 1-888-521-0983.




Do I have to complete a police interview alone?


No, you may call our 24-hour hotline at 1-888-521-0983 to request a VSC advocate to accompany you to any police department in Montgomery County. If you need assistance outside of the county, you may call us and request another local resource.




Which police department do I go to if I wanted to make a report?


Normally, you visit the police department in the same area where the incident happened. (Example: if it happened in City A but you live in City B, you would report to the police department that serves City A). Please call our hotline for more guidance at 1-888-521-0983.




The crime happened in the past, can I still make a police report?


Yes, you can make a police report regardless of how much time has passed.




What happens after a police report is made?


Typically, in Pennsylvania, after the reporting officer/detective has obtained the initial information you provided, the police may further investigate. You may be asked to return to the police for a formal statement which is a more detailed interview with an officer or detective. Police may seek additional interviews with others, request surveillance, or await lab results. After any investigation is completed it is submitted to the District Attorney’s (DA's) office. It is up to the DA’s office to decide if there will be criminal charges filed. If the DA’s office decides to not charge, the case is closed and no criminal charges are filed. For more information please contact our hotline at 1-888-521-0983, as situations may vary.




My criminal case was closed. What are my options?


If the DA’s office decides not to prosecute, you may have options including filing for a restraining order, filing for a no contact order, or consulting a lawyer of your own choosing about possible civil legal claims you may have. If you would like to learn more about any of these options please call our hotline at 888-521-0983.




An arrest has been made. Will someone contact me when they get out?


Yes, however you must visit PA SAVIN website or call them at (866) 972-7284 to register. For those arrested with longer state sentences you may call the Office of Victim Advocate at 1-800-563-6399.




I am worried about my immigration status. Can I make a police report?


Normally, when making a police report, their main priority is public safety and focused on the crime/incident details. You do not have to discuss your immigration or citizenship status with police. For more information please contact our hotline, as situations may vary. Visit the ACLU website for more information about immigration and rights.




What do I do at the police station if English is not my first or preferred language?


You have the right to meaningful language access for free. You may request an interpreter at the police department. Police departments, hospitals, and courts have language line/telephonic interpreter access. VSC also utilizes language access. For more information please contact our hotline at 1-888-521-0983, as situations vary. 如果您需要帮助但不会英语,请致电888-521-0983,我们将回答您的任何问题。 Wenn Sie Hilfe benötigen, aber kein Englisch sprechen, rufen Sie bitte unsere Hotline unter 888-521-0983 an, um alle Ihre Fragen zu beantworten. Se hai bisogno di assistenza ma non parli inglese, chiama il nostro numero verde 888-521-0983 e risponderemo a tutte le tue domande. 도움이 필요하지만 영어로 대화하기 어려운 분은 상담전화 888-521-0983으로 연락 주시면 답변해 드리겠습니다. Если вам нужна помощь, но вы не говорите по-английски, позвоните на нашу горячую линию 888-521-0983, чтобы получить ответы на все вопросы. Якщо вам потрібна допомога, але ви не володієте англійською мовою, зателефонуйте на нашу гарячу лінію за номером 888-521-0983, щоб отримати відповідь на будь-які запитання.




What can I do if I have bills or expenses as a result of the crime I endured?


Victim’s Compensation is a program that offers crime victim’s financial assistance for a variety of expenses as a result of a crime. Some expenses that may qualify are: medical bills, counseling expenses, medication, relocation, loss wages, funeral expenses, stolen cash, or crime scene clean up. VSC advocates can answer any other eligibility questions and assist in completing an application for the program. Please call our hotline to learn more: 1-888-521-0983.




Do I need a lawyer if I am a victim/survivor of a crime?


No, you do not need a lawyer. For criminal matters, an assistant district attorney is appointed to represent the Commonwealth of Pennsylvania. Should a victim of crime want to pursue civil charges, they will need to hire their own attorney. For more information please contact our hotline, as situations may vary.




How do I know if/when I need to go to court?


You will receive a subpoena if you need to attend a court proceeding. If you are uncertain about this, you can request the assistance of a VSC advocate who can also accompany you to those proceedings. For more information please contact our hotline at 1-888-521-0983, as situations may vary.




What is a victim impact statement?


It is a written statement to the judge that you have the right to submit at the time of a sentencing hearing. An impact statement outlines the impact the crime has had on you or your loved one. You also are able to give in-person victim testimony during the sentencing as well. This informs the judge of the emotional, mental, physical, and financial implications the crime has had on you. Victim advocates are available to assist you with your victim impact statement. Please call our hotline at 1-888-521-0983 for more information.




What is restitution?


Restitution is money ordered by the judge that the defendant is to pay back to you for expenses you had as a result of the crime. For example: medical bills, stolen cash or property and/or insurance deductibles. The District Attorney’s Office is responsible for giving you a form about these kinds of expenses before a sentencing hearing in your case. This form must be returned before the sentencing date. It is typically ordered when the defendant is sentenced. Victim advocates are available to assist you in filling out this paperwork. For more information please call our hotline at 1-888-521-0983.





Counseling

I was recently sexually assaulted. Should I go to the hospital?


While it is always your decision, VSC recommends that you go to the ER/hospital after a sexual assault to assess for and treat any injuries you may have, collect evidence of the crime as well as make sure you receive all the support and information you need to begin your healing process. VSC works with all hospitals in Montgomery County, including Abington, Einstein (Montgomery), Bryn Mawr, Lankenau and Pottstown Hospitals. If you are thinking about going to the hospital but have questions, please call our hotline at 1-888-521-0983 for more information.




What happens when I go to the hospital after a sexual assault?


After you are treated for any injuries, you will typically meet a Forensic Nurse, who is specially trained to work with victims of a sexual assault. They will ask you questions like what medications you may take, your previous medical history and also about the assault. Some of these questions may be difficult or seem invasive but this information is useful for any future investigations and to ensure your health and well being as they work with you. The nurse will then use a rape kit to collect evidence based on what you tell them about the assault. You will also be given information about pregnancy and offer options based on your needs. You have the right to skip any step of the exam that you are uncomfortable with.




Can someone come with me to the hospital?


You have the right to have a sexual assault counselor present during the exam. In Montgomery County, the hospital should contact a VSC advocate to come and offer services and support. If an advocate hasn’t arrived, you can request that the nurse calls one or contact one yourself by calling our hotline at 1-888-521-0983.




Will I be charged for the forensic rape exam?


The forensic rape exam will not cost you anything. The Violence Against Women Act requires states to provide exams free of charge.




The perpetrator is still contacting me. What options do I have?


You can apply for a protection order. A protection order is a document from the court barring the perpetrator from contacting you. There are three types of protection orders available in Pennsylvania. They are a Protection From Abuse order or PFA, a Sexual Violence Protection order or SVP and a Protection From Intimidation or PFI. If you have questions about what protection order is right for you, call our hotline at 1-888-521-0983.




How do I obtain a protection order?


In Montgomery County, Pennsylvania, a crime victim would go to the Montgomery County Courthouse in Norristown, PA, to file for a civil protection order. You will need to go to the Court Administration office located on the second floor. They will give you paperwork to complete and will connect you with the appropriate victim services agency. VSC will be contacted to assist crime victims filing for SVPs and PFIs or you can call our hotline at 1-888-521-0983.